Today in everyday American business writing and speaking, the wills out number the shalls. Few people distinguish between them anymore. But if you are a traditionalist, here are the rules for handling shall and will:
Shall is used for the first-person future tense.
- We shall enjoy working for the new town supervisor.
Will is used for the second and third-person future tense.
- You (They) will enjoy working for the new town supervisor.
For legal documents and some government contracts, shall expresses determination or a guarantee, and will expresses a plan to do something.
Either word can be used for first-, second-, or third-person pronouns in the future tense.
- We (You, They) shall supply the required documentation when requested by the customer.
- Before the end of the month, the supervisor will appraise all of her employees.